Frequently asked questions
Everything students ask about BrightStudy, in one place: 204 answers on features, exams, plans, privacy and your account.
Find your answer
204 questions in 10 topics. Search, or pick a topic above.
About BrightStudy
What BrightStudy is, who it is for and how it works.
10 questions
What is BrightStudy?
Who is BrightStudy for?
How is BrightStudy different from a normal flashcard app?
Can BrightStudy replace my lecture notes?
Which subjects does BrightStudy support?
Which exams and exam boards does BrightStudy support?
Is BrightStudy only for UK students?
Does BrightStudy work on my phone?
Does BrightStudy use AI?
Are BrightStudy questions real past-paper questions?
Getting started
Your first upload, your study profile and how to begin.
6 questions
How do I get started with BrightStudy?
What is the study profile?
What can I upload?
Can I use BrightStudy without uploading anything?
How long does it take to make my notes?
Can I bring my Anki decks?
Create your study materials
Bring your sources together and turn them into resources you can use. Answers from each create feature page.
48 questions
What is a Study Doc?
More on Study Docs →
What is the difference between Pages and Continuous view?
More on Study Docs →
Can I see my original file next to the generated notes?
More on Study Docs →
What AI writing tools are there?
More on Study Docs →
How does reading mode work?
More on Study Docs →
What is Deep Recall?
More on Study Docs →
What can I insert, and can I download my Study Doc?
More on Study Docs →
Is the Study Doc editor free?
More on Study Docs →
Can BrightStudy convert handwritten notes to text?
More on Document Uploads →
What is the difference between Digitise, Summarise and Enhance?
More on Document Uploads →
What file types can I upload?
More on Document Uploads →
Can I turn a YouTube lecture into notes?
More on Document Uploads →
Can I record a lecture and get notes from it?
More on Document Uploads →
Can I upload several documents at once?
More on Document Uploads →
Can I edit the notes afterwards?
More on Document Uploads →
Is uploading free?
More on Document Uploads →
How do I turn a YouTube video into notes?
More on YouTube Learning →
Does the video need captions?
More on YouTube Learning →
Can I use a private video?
More on YouTube Learning →
Can I Digitise a YouTube video like a file?
More on YouTube Learning →
Where do my YouTube videos go afterwards?
More on YouTube Learning →
Can I watch the video inside BrightStudy?
More on YouTube Learning →
Can I get flashcards and MCQs from a video, not just notes?
More on YouTube Learning →
Is turning a YouTube video into notes free?
More on YouTube Learning →
What audio and video formats can I upload?
More on Recordings →
Can I record a lecture live in BrightStudy?
More on Recordings →
What happens if I lose my connection while recording?
More on Recordings →
How accurate is the transcript?
More on Recordings →
Can I edit the transcript before generating notes?
More on Recordings →
Where are my recordings kept afterwards?
More on Recordings →
Can I get flashcards and MCQs from a recording, not just notes?
More on Recordings →
Is recording and transcription free?
More on Recordings →
What does "Extract images from document" do?
More on Image Extraction →
How does BrightStudy know where a figure is?
More on Image Extraction →
What does Enhance images do, and can I turn it off?
More on Image Extraction →
Can I drag figures into my Study Doc myself?
More on Image Extraction →
Where do extracted figures end up afterwards?
More on Image Extraction →
What does AI Describe produce?
More on Image Extraction →
Can I reuse a figure from an earlier upload in a new Study Doc?
More on Image Extraction →
Is image extraction free?
More on Image Extraction →
Can I create a flashcard or MCQ without uploading anything?
More on Manual Creation →
How do I start a blank Study Doc?
More on Manual Creation →
What can I set on a flashcard besides the front and back?
More on Manual Creation →
What does the MCQ editor let me write?
More on Manual Creation →
Can I tag or recolour many cards at once?
More on Manual Creation →
Can I move cards between decks, or merge two decks?
More on Manual Creation →
What is "New Set from Bank"?
More on Manual Creation →
Is manual creation free?
More on Manual Creation →
Practise and understand
Build recall, test your knowledge and work through difficult ideas. Answers from each study feature page.
47 questions
How does BrightStudy write my flashcards?
More on Flashcards →
Can I study by typing instead of revealing the answer?
More on Flashcards →
What do Incorrect, Almost and Correct do?
More on Flashcards →
Can I get help when a card will not stick?
More on Flashcards →
Can I organise my decks?
More on Flashcards →
Can I edit cards after they are made?
More on Flashcards →
Can I import my Anki decks?
More on Flashcards →
Is making and studying flashcards free?
More on Flashcards →
Are these real past-paper questions?
More on MCQs →
How does BrightStudy know my exam?
More on MCQs →
Which exams does it support?
More on MCQs →
What format are the questions?
More on MCQs →
How are questions quality-checked?
More on MCQs →
Can I edit or write my own questions?
More on MCQs →
Is there a timer?
More on MCQs →
Can I flag questions to come back to?
More on MCQs →
What happens when I keep getting a question right?
More on MCQs →
Is exam practice free?
More on MCQs →
How are the questions generated?
More on Deep Learning →
Can I speak my answer?
More on Deep Learning →
How is my answer marked?
More on Deep Learning →
Can I see the mark scheme before I answer?
More on Deep Learning →
Can I pause or skip a question?
More on Deep Learning →
Is Deep Recall the same thing as Deep Learning?
More on Deep Learning →
Is Deep Recall free to use?
More on Deep Learning →
How many tutors are there?
More on AI Tutors →
Can I type and hear Oracle speak?
More on AI Tutors →
Can Oracle see my own notes?
More on AI Tutors →
Can I save and come back to a conversation?
More on AI Tutors →
Does Oracle know about BrightStudy itself?
More on AI Tutors →
Can Oracle recommend study resources?
More on AI Tutors →
Is there a tutor on mobile?
More on AI Tutors →
Is Oracle free to use?
More on AI Tutors →
What help can I get on an MCQ?
More on AI Explanations →
What help can I get on a flashcard?
More on AI Explanations →
Can I type my flashcard answers?
More on AI Explanations →
What can Assist do in a Study Doc?
More on AI Explanations →
Does Explain give a straight answer or open a chat?
More on AI Explanations →
Can BrightStudy fact-check my notes?
More on AI Explanations →
Is the memory cue on a flashcard permanent?
More on AI Explanations →
Is AI help free to use?
More on AI Explanations →
What is spaced repetition?
More on Spaced Repetition →
Which algorithm does BrightStudy use?
More on Spaced Repetition →
Can I type my answers instead?
More on Spaced Repetition →
How does it work with my exam date?
More on Spaced Repetition →
Do MCQs use spaced repetition too?
More on Spaced Repetition →
Is spaced repetition free?
More on Spaced Repetition →
Organise and track progress
Keep your resources in order and see where to focus next. Answers from each organise feature page.
28 questions
What can I keep in the Vault?
More on Vault →
Can I keep a file without any AI processing?
More on Vault →
Can I organise files into folders?
More on Vault →
What happens when I delete something?
More on Vault →
How do exam dates work?
More on Vault →
Is my Vault private?
More on Vault →
What does BrightStudy track?
More on Progress Analytics →
How is topic health worked out?
More on Progress Analytics →
What is first-attempt accuracy?
More on Progress Analytics →
How does the AI brief decide what I should study?
More on Progress Analytics →
What counts towards my streak?
More on Progress Analytics →
Can I set a weekly goal?
More on Progress Analytics →
Is analytics included in the Free plan?
More on Progress Analytics →
What counts as a "topic"?
More on Topic Analysis →
What are the four tag levels, and do I have to add them myself?
More on Topic Analysis →
Can I search, filter and sort the topic table?
More on Topic Analysis →
What do accuracy, due and trend mean?
More on Topic Analysis →
Where else do my topics show up?
More on Topic Analysis →
Does this feed my AI study brief?
More on Topic Analysis →
Is topic analysis on the Free plan?
More on Topic Analysis →
What event types can I add?
More on Study Calendar →
Can events repeat?
More on Study Calendar →
How does linking an exam to a subject help my revision?
More on Study Calendar →
Can I move an event to a different day?
More on Study Calendar →
What does the notification bell show me?
More on Study Calendar →
Does my calendar show up on the dashboard?
More on Study Calendar →
Is there a calendar in the mobile app?
More on Study Calendar →
Is the calendar on the Free plan?
More on Study Calendar →
Connect and share
Discover resources and learn alongside other people. Answers from each connect feature page.
31 questions
What is in the Community Library?
More on Community Library →
Who checks the resources?
More on Community Library →
What are official resources?
More on Community Library →
Can I see resources without an account?
More on Community Library →
What happens when I download a resource?
More on Community Library →
Can I share my own notes?
More on Community Library →
Is my name shown when I share?
More on Community Library →
What can I share into a chat?
More on Resource Sharing →
Does the other person get my original, or a copy?
More on Resource Sharing →
What’s the difference between a chat share and sharing by email?
More on Resource Sharing →
Can I share with someone who isn’t my friend?
More on Resource Sharing →
Where do I find what has been shared with me?
More on Resource Sharing →
Is chat sharing available to everyone?
More on Resource Sharing →
Can I share with anyone, not just people I know?
More on Resource Sharing →
Is sharing included in the Free plan?
More on Resource Sharing →
How do I add a friend?
More on Friends & Messaging →
Can I message someone who hasn’t verified their age?
More on Friends & Messaging →
How does BrightStudy know I’m 18 or over?
More on Friends & Messaging →
Can I see if someone is online?
More on Friends & Messaging →
Does BrightStudy show when someone has read my message?
More on Friends & Messaging →
Can I send files in chat?
More on Friends & Messaging →
Can I stop just anyone sending me a friend request?
More on Friends & Messaging →
What happens if I block someone?
More on Friends & Messaging →
How do I start a study group?
More on Study Groups →
Can I add anyone to a group?
More on Study Groups →
How many people can be in one group?
More on Study Groups →
Who can manage the group?
More on Study Groups →
What happens if I leave a group?
More on Study Groups →
Can I share flashcards or MCQs with the whole group?
More on Study Groups →
Do I need to verify my age to use study groups?
More on Study Groups →
Is creating a study group free?
More on Study Groups →
Make it your own
Create a study space that feels like yours. Answers from each personalise feature page.
14 questions
How many themes are there?
More on Themes →
Where do I change my theme?
More on Themes →
Does the theme change the whole app?
More on Themes →
Will changing theme affect my work?
More on Themes →
Is there a dark mode?
More on Themes →
Can I choose my AI tutor?
More on Themes →
How do I go back to the default?
More on Themes →
Can I use a photo of myself?
More on Avatars & Profile →
What are the 1,000 preset avatars?
More on Avatars & Profile →
Does BrightStudy show my real name to other users?
More on Avatars & Profile →
Who can see my photo, online status, course and interests?
More on Avatars & Profile →
Where does my avatar actually show up?
More on Avatars & Profile →
Can I edit my study profile — country, level, subjects and exam boards?
More on Avatars & Profile →
Is a social profile required to use BrightStudy?
More on Avatars & Profile →
Plans and pricing
What is free, what the paid plans add and how billing works.
7 questions
Is BrightStudy free?
How much does BrightStudy cost?
What is the AI allowance?
What do paid plans add?
Can I pay yearly?
How do I upgrade, change or cancel my plan?
Do I need a credit card to start?
Privacy and your data
Who can see your work, how it is protected and how to delete it.
8 questions
Who can see my notes and files?
Do you use my notes to train AI?
How is my data protected?
Which companies process my data?
Is BrightStudy GDPR compliant?
How do I delete my account and data?
Does BrightStudy use cookies?
Can I download my original files?
Account and safety
Age, sign-in, social features and getting help.
5 questions
How old do I need to be to use BrightStudy?
Why do I need to verify my age to chat?
I forgot my password. What do I do?
Can I change my username and profile?
How do I contact BrightStudy?
No questions match that search. Try another word, or email support@brightstudy.ai.
Still have a question?
Email support@brightstudy.ai, or start free and see BrightStudy for yourself.
- Free plan to get started
- Study Docs, flashcards and MCQs
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